WE ARE HIRING

Customer Service Manager

Join the Elle Sinclair Toronto Team

Elle Sinclair Toronto is expanding, and we are looking for a dedicated, organized, and customer-focused Customer Service Manager to join our growing fashion store and webshop. If you are passionate about delivering exceptional service, thrive in a dynamic retail environment, and want to contribute to a stylish and forward-thinking brand, we’d love to hear from you.

Your Responsibilities

• Manage customer inquiries across email and social media channels
  
• Deliver prompt, professional, and personalized responses to customers
  
• Oversee orders, returns, and exchanges efficiently and accurately
  
• Ensure every client enjoys a seamless and positive shopping experience
  

What We’re Looking For

• Excellent communication and interpersonal skills
  
• Previous experience in customer service or retail
  
• Strong problem-solving abilities and attention to detail
  
• A friendly, patient, and professional approach to customer interactions
  
• Ability to work independently as well as collaboratively in a team setting
  

What We Offer

• A supportive, creative, and fashion-forward work environment
  
• Opportunities for growth within a rapidly expanding brand
  
• Flexible working hours and a collaborative team culture
  
• Employee discounts on Elle Sinclair products
  

If you’re ready to help us elevate the customer experience at Elle Sinclair Toronto, please send your CV and a short introduction to info@elle-sinclair.com.

We look forward to welcoming you to our team!

Elle & David Sinclair